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Date Posted: 11-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: delhi
Education Req: Bachelor's (Preferred)

Job description

???? Job Opportunity: M365 Technical Advisor (Migration Specialist)
Company: Upwork (On behalf of a Fortune 500 Client – American Multinational Technology Company)
Job Type: Contractual / Temporary
Work Hours: 9 AM – 5 PM UTC
Work Mode: Remote

???? Company Overview

Upwork is the world’s largest freelancing marketplace, helping businesses connect with top independent talent globally. One of our clients, a Fortune 500 American multinational technology company, is seeking a Microsoft 365 Technical Advisor with expertise in migrations.

???? Role Overview

As an M365 Technical Advisor, you will provide technical support, advisory services, and migration expertise to customers during their Microsoft 365 trial phase, with the goal of enhancing usage, onboarding workloads, and guiding them toward a paid subscription.

???? Key Responsibilities

Provide technical support for M365 trial subscribers through tickets, chats, and phone calls
Guide customers in using Microsoft 365 workloads and features to maximize value
Troubleshoot technical issues related to:
- Domain registration and purchase
- Office download and installation
- Microsoft 365 admin center
Conduct customer discovery to align M365 usage with personal/business needs
Encourage adoption and subscription upgrades by demonstrating full potential of M365
Respond to questions related to technical implementation and advisory
Support workload optimization and increased license usage for Small Business clients

???? Qualifications

Proven experience in M365 advisory or technical implementation
Expertise in Microsoft 365 migrations
Strong consultative and communication skills
Preferred but not required:
- MVP, MCT, MCSA, MCSE certifications
- RAVE platform experience

???? Technical Requirements (Verification Required Prior to Engagement)

OS: Windows 10 Pro (Latest updates installed)
Processor: Minimum Core i3 (i5 recommended)
RAM: Minimum 8 GB (16 GB recommended)
Storage: 256 GB (SSD recommended)
Internet: Minimum 25 Mbps download, 10 Mbps upload (LAN connection only – WiFi not permitted)
Hardware:
- Webcam (Windows Hello-compatible preferred)
- Microphone/headset with background noise cancellation (No phone headsets)
Environment: Quiet, non-shared workspace with no 3rd-party antivirus
Device: Must not be joined to another company's domain or managed by remote tools