Projects Overview
  • Date Posted: 04-Jul-2026
  • Job Type: Full Time
  • Job Exp: 1 Year
  • Salary: ₹60000 / MONTH
  • Location: Bangalore
  • Education Req: Bachelor Degree
Job description

Marathi Hindi Fresher - BPO/Telecaller/Customer Care Associate | Amazon

Job Overview
Location: Bengaluru, Karnataka, India
Job Type: Full Time
Job ID: 18105

Are you proficient in Marathi and Hindi and eager to kickstart your career? Join Amazon, a global leader in customer-centric innovation, as a Customer Care Associate in our dynamic BPO/Telecaller team. In this role, you will engage with customers across India, providing exceptional support and ensuring satisfaction through effective communication. This is an opportunity to work with a premium organization that values growth, inclusivity, and customer focus.

Work Type: Full-time
Location: Bengaluru, Karnataka
Salary: ₹60,000 per month with performance-based incentives.

Key Responsibilities
As a Customer Care Associate at Amazon, you will:

  • Handle inbound and outbound customer calls in Marathi, Hindi, and English, addressing inquiries, resolving issues, and providing accurate information.
  • Deliver excellent customer service by understanding customer needs and ensuring timely solutions.
  • Assist customers with product orders, order tracking, and troubleshooting.
  • Accurately document interactions and escalate complex issues to higher support levels when necessary.
  • Maintain professionalism and empathy during all customer interactions to uphold Amazon’s high service standards.

Required Skills and Qualifications

  • Proficiency in Marathi, Hindi, and English (both spoken and written).
  • Excellent verbal communication skills with a friendly and approachable demeanor.
  • A customer-focused mindset with strong problem-solving abilities.
  • Basic computer skills, including familiarity with MS Office and CRM tools.
  • High school diploma or equivalent.

Preferred Skills and Qualifications

  • Previous experience in customer service, telecalling, or BPO roles is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.

Why Join Amazon?
At Amazon, we believe in creating a workplace where everyone feels valued and empowered to grow. Here’s why you’ll love working with us:

  • Innovative Culture: Be part of a company that thrives on innovation and customer obsession.
  • Career Growth: Enjoy learning and development opportunities with access to industry-leading training.
  • Diversity and Inclusion: We are committed to fostering an inclusive environment where diverse voices are celebrated.
  • Employee Benefits: Competitive salary, performance rewards, healthcare coverage, paid time off, and more.
  • Meaningful Work: Your role will directly contribute to enhancing the customer experience for millions of people.

Employee Benefits

  • Comprehensive Health Coverage: Including medical, dental, and vision.
  • Retirement Plans: Secure your future with our robust plans.
  • Paid Time Off: Generous vacation and sick leave policies.
  • Learning Opportunities: Access to Amazon’s world-class training programs.
  • Employee Discounts: Exclusive discounts on Amazon products and services.

How to Apply
Ready to take the next step? Apply today by visiting our Amazon Careers page and searching for the job title "Marathi Hindi Fresher - BPO/Telecaller/Customer Care Associate."

About Amazon
Amazon is guided by four principles: customer obsession, passion for innovation, commitment to operational excellence, and long-term thinking. We strive to be the Earth’s most customer-centric company, where people can find and discover anything they want to buy online. Join us and be part of a team that is reshaping the way the world interacts with technology and commerce.

Marathi Hindi Fresher - BPO/Telecaller/Customer Care Associate | Amazon

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