Location: NIA Phase 2, Naraina, New Delhi – 110028
Job Type: Full-time (On-site)
Pay: ₹20,000 - ₹25,000 per month
Shift & Schedule: Day shift & Night shift
Experience: Minimum 1 year (E-commerce and total work experience required)
Benefits: Paid time off, Performance-based incentives, Professional development opportunities
SellingOS is a leading digital marketing agency based in New Delhi, specializing in empowering eCommerce businesses. We offer a comprehensive range of services including eCommerce account management across major platforms like eBay, Amazon, Flipkart, Meesho, Etsy, Walmart, and Joom, along with seamless website development.
At SellingOS, we are dedicated to elevating businesses, enhancing sales growth, and providing exceptional eCommerce solutions to our clients.
We are seeking a dynamic and experienced Key Account Manager to join our team. This is a full-time, on-site position where you will be responsible for managing eCommerce operations and leading a team. You will oversee account management across various online platforms, ensure excellent customer service, and drive sales growth while collaborating with internal and external stakeholders.
✅ Account Management:
Manage and maintain relationships with key clients, ensuring their satisfaction and addressing any concerns promptly.
Oversee day-to-day operations on major eCommerce platforms (e.g., Amazon, Flipkart, eBay, Meesho, Etsy, Walmart, Joom).
✅ Sales & Revenue Generation:
Identify sales opportunities and develop strategies to drive revenue growth across key accounts.
Implement sales initiatives to meet and exceed targets and company objectives.
✅ Strategic Planning & Collaboration:
Develop and execute strategic plans to achieve growth objectives for each eCommerce platform.
Collaborate with internal teams (Marketing, Product Development, Customer Service) to meet client needs effectively.
✅ Client Communication & Negotiation:
Negotiate contracts and terms with key accounts to maximize profitability.
Address client issues and concerns promptly to maintain positive client relationships.
✅ Data Analysis & Reporting:
Analyze sales data and market trends to identify growth opportunities and areas for improvement.
Provide regular reports and performance updates to senior management.
✅ Customer Service & Problem Solving:
Ensure exceptional customer service by resolving client concerns efficiently.
Apply problem-solving techniques to resolve operational issues and optimize processes.
???? Education & Experience:
Bachelor’s degree in any related field.
1+ year of experience in eCommerce, key account management, or sales (required).
???? Technical Skills:
Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
Knowledge of the eCommerce industry, marketplace dynamics, and platform operations.
???? Soft Skills:
Strong communication and negotiation abilities.
Excellent analytical and problem-solving skills.
Ability to work independently and within a team.
???? Competitive Salary
???? Performance-Based Incentives
???? Paid Time Off
???? Professional Development Opportunities
Day Shift & Night Shift (as required)
Location: In-person at NIA Phase 2, Naraina, New Delhi
Join SellingOS and take your eCommerce career to the next level! ????
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