Projects Overview
  • Date Posted: 06-Jul-2026
  • Job Type: Full Time
  • Job Exp: 8 Year
  • Salary: ₹20000 / MONTH
  • Location: Vadodara
  • Education Req: B.E, B.Tech, BCA
Job description

Here is your organized Software Engineer job description for Phonon:


Job Title: Software Engineer

Location: Vadodara, Gujarat
Experience: 4-8 years


Company Overview:

Phonon is a global leader in customer interaction automation, serving industries like banking, insurance, and travel. Our services include middleware systems integrating with client infrastructures, core systems like speech recognition, chatbots, communication, and IVR solutions. With over 3 million customer interactions automated daily, Phonon provides AI-driven solutions such as ML-powered IVRs, chatbots, ACDs, outbound dialers, and web re-targeting solutions. We’ve been recognized as the "Best Contact Center Automation Provider" in the BFSI sector and are consistently listed among India's top innovative companies.

Learn more about us at www.phonon.io.


Job Overview:

We are looking for talented engineers and problem-solvers, not just developers. As a Software Engineer at Phonon, you will contribute to the development, deployment, and delivery of our automation solutions. You will design and code systems and applications, handling everything from UMLs and prototypes to large-scale implementation.


Key Responsibilities:

Development & Design:

  • Design, develop, and deploy high-quality solutions.
  • Work across the entire product lifecycle, including UMLs, models, and documentation.
  • Ensure code is optimized for performance, scalability, and reliability.

Automation:

  • Automate delivery processes to ensure consistent, smooth deployment in various environments.
  • Implement automated testing and ensure code quality through unit tests and other checks.

Problem Solving:

  • Address complex issues and ensure edge cases and corner cases are handled in every solution.
  • Continuously improve the system architecture and coding practices to enhance performance and maintainability.

Desired Skills & Expertise:

Programming & Scripting:

  • Proficiency in Shell/Scripting, J2EE, React, Kotlin, Spring Framework (Spring Boot, Spring Security), SQL, PL/SQL, Node.js.

Database & Business Intelligence:

  • Experience with MSSQL, MySQL, MongoDB, PL/SQL, Mongo Compass.
  • Expertise in Python for scripting and MongoDB for data storage.
  • Knowledge of data visualization tools.

Messaging & Communication Protocols:

  • Familiarity with FreeSwitch, Reference Dialplans, APIs for business messaging (WhatsApp, SMS, Wire, Facebook Messenger).
  • Experience with communication protocols such as SIP, WireShark, WebRTC, SMPP, FTP, HTTP, Web Services, SOAP, gRPC.

Cloud & Automation Tools:

  • Familiarity with cloud platforms like AWS, Azure, or Google Cloud (SNS, SES, EC2, S3, etc.).
  • Experience with tools like Kibana, Kubernetes, Docker, Chef, Ansible for cloud automation.

Logging & Monitoring:

  • Proficiency with log management tools such as LogStash and JStack.
  • Familiarity with web servers and content delivery services such as httpd, NGINX, Tomcat.

Educational Requirements:

  • B.E., B.Tech, or BCA in a relevant field.

Company Highlights:

  • Phonon automates over 3 million client interactions daily.
  • We provide AI-powered IVRs, chatbots, ACDs, outbound dialers, and more.
  • Recognized as a Deloitte Technology Fast 50 India Winner, and Disruption Top 100 Asia Winner.
  • Awarded Best Contact Center Automation Provider at the BFSI Innovation Summit, 2019.

Why Join Us:

  • Contribute to innovative customer automation solutions across multiple industries.
  • Be part of a team with a reputation for excellence in the BFSI and tech sectors.
  • Work with cutting-edge technologies in AI, ML, Cloud, and Automation.

Apply now and join the team at Phonon!


This layout organizes all the essential information into a concise, clear format while highlighting key aspects of the role, responsibilities, and the company's background.

 

 

 

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