Sales Support Specialist

Projects Overview

Date Posted: 12-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: delhi
Education Req: Bachelor's (Preferred)

Job description

Job type

Part-time
Permanent
Fresher
Full-time

Shift and schedule

Weekend only
Weekend availability
Morning shift
+ show more

Benefits

Pulled from the full job description

Work from home
Flexible schedule

Full job description

Royalskyways has grown to be North America's largest regional, domestic, and international airline. Royalskyways has a range of subsidiary businesses that support the overall operations of the Group. The Royalskyways’s main business is to rent their jets to airlines major airlines, operating regional, domestic, and international Privte jet flights.

Job Description

Support Royalskyways Sales teams with product advice, escalations, and customer issue resolution.
Manage payments, bookings, CRM updates, and ensure audit compliance.
Permanent opportunity in USA, Australia and New Zealand.

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. We take a commercial mindset to all we do, ensuring we make strategic decisions that live up to customer expectations. It’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to take the organisation forward.

As a Sales Support Advisor you will play a key role in supporting the Royalskyways Regional Leadership and local Sales teams by providing expert guidance on Royalskyways products, services, policies, and procedures. This role is responsible for driving revenue growth and improving market share by delivering exceptional support to key customers. Strong communication skills are essential for advising on sales strategies, managing escalations, and resolving customer issues efficiently.

This position involves processing payments for agents, corporates, and partners, overseeing QDP, Royalskyways Channel, group booking support, and maintaining Salesforce updates. The role also requires proficiency in CRM and GDS systems, along with a strong understanding of pricing, fares, and reporting. A solid commercial and operational mindset is critical to making informed decisions while ensuring compliance with audit requirements.

To Be Considered For This Role You Will Have

Minimum 0-1 years of experience in customer service or reservations, preferably in the aviation industry.
Tertiary qualification or equivalent from a recognized university or institute.
Strong ability to work independently with sound decision-making skills.
Proven track record of delivering excellent customer service in a complex business environment.
Solid understanding of fares, ticketing, public and private tariffs, and pricing systems.
Proficient in Microsoft Office (Excel, PowerPoint, Word) and IT systems.
Highly developed communication, influencing, and presentation skills.
Strong analytical skills with the ability to escalate and resolve issues effectively.

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹20,566.56 - ₹25,298.74 per month

Expected hours: 60 per week

Benefits: