Assistant IT Manager

Projects Overview

Date Posted: 14-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: delhi
Education Req: Bachelor's (Preferred)

Job description

Benefits

Pulled from the full job description

Health insurance
Paid time off
Paid sick time
Cell phone reimbursement
Provident Fund
Work from home

Full job description

Job Title: IT Assistant Manager
Location: WFH
Type: Full-Time | WFH
Experience Level: 8–10 years

About the Role

We are seeking a proactive and detail-oriented IT Assistant Manager to support daily IT operations, manage user lifecycle processes, and ensure system security and compliance. This individual will work closely with our Managed Service Provider (MSP), internal teams, and vendors to maintain operational efficiency and provide seamless IT support across hardware, software, and user management functions.

Key Responsibilities

MSP Coordination

Act as the internal point of contact for MSP-related issues.
Monitor ticket resolution, follow up with users, team leads, and MSP to ensure timely closure.

Hardware Management

Pre-configure new devices using Autopilot (more advanced, support available as needed).
Track and manage device assignments for new hires and off-boarding.
Monitor device performance and life cycle to recommend replacements.

Mobile Device Management (MDM)

Manage and support Apple iOS devices (iPhones/iPads) using Microsoft Intune MDM.
Hands-on experience with iOS device management, including integration with Apple Business Manager.

Software & Licensing

Manage licenses for Microsoft 365, Adobe, and other enterprise tools.
Administer and monitor user training using KnowBe4.
Ensure Active Directory (ADP) and Entra ID alignment for user data.
Assign and track security training, follow up on non-compliance with users or managers.

User Lifecycle Management

Collaborate with the Data Team for seamless onboarding/offboarding.
Regularly compare user records across ADP, Entra ID, and Verizon.
Monitor systems like Field Routes for user status and access.

Security & Compliance

Daily review of Entra ID for risky users.
Generate and analyze weekly sign-in reports; escalate any anomalies.

Other Duties

Execute additional IT tasks and projects as assigned by senior leadership.

Required Skills & Experience

8–10 years in IT support or system administration.
Experience working with an MSP or external IT vendor.
Solid knowledge of Microsoft Intune, Autopilot, Azure Entra ID, and Active Directory.
Experience managing iOS devices using Microsoft Intune and Apple Business Manager.
Familiarity with device compliance, license management, and user access audits.
Experience with security training platforms like KnowBe4 is a plus.
Excellent communication, problem-solving skills, and follow-up skills.

Preferred Qualifications

Bachelor's degree in IT, Computer Science, or related field.
Certifications like MCSA, MD-102, CompTIA Security+, or Microsoft 365 Fundamentals.

Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 12 months

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home

Application Question(s):

Compensation

What is your current salary (CTC)?

What is your expected salary?

When can you start if selected?
Will you relocate to Vadodara, Gujarat in future?
Have you worked with US-based clients or on systems aligned with US compliance standards?
What tools or automations do you use to keep user records in sync across ADP, Entra ID, and systems like Verizon or Field Routes?