Looking For Airport Guest Relationship Executive

Projects Overview

Date Posted: 04-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹60000 / MONTH
Location: Thiruvananthapuram
Education Req: Bachelor Degree

Job description

Looking For Airport Guest Relationship Executive

Job Overview
Location: Thiruvananthapuram, Kerala, India
Company Name: Tesla
Salary: ₹60,000 per month
Job Type: Full Time

Job Summary
Tesla is seeking a highly motivated and customer-focused Airport Guest Relationship Executive to join our dynamic team. In this role, you will be responsible for delivering exceptional customer service to passengers, ensuring their needs are met while at the airport. Acting as the primary point of contact for guests, you will offer personalized assistance and create a welcoming atmosphere. This position requires a professional who thrives in a fast-paced environment and is passionate about providing top-tier service within the travel and hospitality industry.

Key Responsibilities

Greet and assist airport guests, offering personalized services to enhance their travel experience.
Address guest inquiries and resolve issues promptly, ensuring satisfaction and a positive airport experience.
Coordinate with airport personnel and services (such as baggage handling, lounge access, and ground transportation) to ensure smooth guest experiences.
Provide clear and accurate information regarding flight details, amenities, and airport procedures.
Ensure the comfort and convenience of guests in various airport terminals and lounges.
Maintain a professional, approachable demeanor, reflecting Tesla’s high standards of service.
Handle VIP guest requests and special accommodations, ensuring all needs are met.
Report guest feedback and suggest improvements to enhance customer service practices.
Work with the airport management team to continually improve guest relations and services.

Required Skills and Qualifications

Excellent interpersonal and communication skills, both verbal and written.
Strong problem-solving abilities and the capability to remain calm and effective in high-pressure situations.
Ability to collaborate with diverse teams, including airport staff, airline representatives, and management.
Professional appearance and demeanor, with the ability to adapt to different guest profiles.
Attention to detail and the ability to anticipate guest needs.
Proficiency in basic computer applications and airport management systems.
Ability to handle confidential information with discretion.

Experience

Previous experience in customer service, hospitality, or a related field is preferred.
Experience in a fast-paced, customer-focused environment, particularly in the travel or aviation industry, is a plus.
Prior experience working in an airport setting or with international clientele is highly desirable.

Working Hours

Full-time position with flexible hours, including evenings, weekends, and holidays as required by the airport schedule.
Shift-based work depending on airport operational hours.

Knowledge, Skills, and Abilities

Customer Service Expertise: Proven ability to offer high-quality, customer-focused services.
Communication Skills: Fluency in English is required; additional language skills (e.g., Spanish, French) are an asset.
Adaptability: Ability to adjust to changing environments and guest needs in real-time.
Time Management: Effectively manage time and prioritize tasks to handle multiple requests simultaneously.
Cultural Sensitivity: Understanding and respect for diverse backgrounds and cultures.

Benefits

Competitive salary and performance-based incentives.
Health and wellness benefits, including medical and dental coverage.
Opportunities for career development and growth within Tesla.
Employee discounts on travel and related services.
Paid time off and holiday leave.
Supportive and dynamic work environment.

Why Join Tesla?

Dynamic Career Opportunities: Be part of an innovative and forward-thinking company that values excellence in customer service.
Professional Growth: Gain valuable experience in the aviation and hospitality industries with ample opportunities to advance your career.
Supportive Team: Work alongside a dedicated team of professionals fostering a positive work culture.
Work-Life Balance: Enjoy flexible hours and a range of benefits designed to support your well-being.

How to Apply
Interested candidates are encouraged to apply by submitting a detailed resume and a cover letter explaining why they would be an excellent fit for the Airport Guest Relationship Executive role. Please email your application to us or apply directly through our website.

Join Tesla today and help us create exceptional experiences for our airport guests!

Looking For Airport Guest Relationship Executive