Ticketing Manager

Projects Overview

Date Posted: 10-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹17,582 / MONTH
Location: delhi
Education Req: Bachelor's degree

Job description

Job Title: Ticketing & Reservation Manager

Company: Yuva Trip Pvt. Ltd.
Location: Patparganj Industrial Area, Delhi
Job Type: Full-Time
Salary: ₹25,000 - ₹45,000 per month (Negotiable)
Experience: 1 - 10 years
Shift: Day shift
Work Location: In person

Contact Details:

???? Email: hr@yuvagroup.com
???? Phone: +91 9289081188

Job Overview:

As a GDS Ticketing Agent, you will assist customers with flight bookings, ticket issuance, modifications, and cancellations. Your primary goal is to ensure a seamless travel experience for our customers by providing accurate and timely information.

Key Responsibilities:

Assist customers with flight bookings, including airline options, schedules, and fares.
Process ticket reservations and issue tickets using Global Distribution Systems (GDS).
Manage ticket modifications, rebookings, and cancellations, including refund calculations.
Provide exceptional customer service by addressing inquiries and resolving travel-related issues.
Coordinate with airlines and travel suppliers to maintain up-to-date information.
Stay informed on industry trends and airline policies.
Adhere to standard operating procedures and industry regulations.

Qualifications & Skills:

✔ Experience: Previous experience in a similar role or the travel industry preferred.
✔ GDS Proficiency: Hands-on experience with Amadeus, Sabre, or Galileo.
✔ Industry Knowledge: Strong understanding of airline codes, fares, and flight regulations.
✔ Communication Skills: Excellent verbal and written communication skills.
✔ Problem-Solving: Ability to handle customer issues and provide effective solutions.
✔ Attention to Detail: High level of accuracy in ticketing and reservations.
✔ Teamwork: Ability to collaborate with colleagues and external partners.
✔ Ability to Handle Stressful Situations in a fast-paced environment.

Benefits:

✅ Cell phone reimbursement
✅ Commuter assistance
✅ Health insurance
✅ Internet reimbursement
✅ Paid sick time
✅ Provident Fund